Bespoke Logistics Privacy Policy
At Bespoke Logistics, we are committed to the privacy of your personal data. This is also a requirement under the Data Protection Act 1996 and the General Data Protection Regulations 2016, and we comply with the principles of these regulations. The following policy applies to personal information and data provided to us to enable the accurate provision of services provided to you and your Company. This privacy policy explains when and why we collect personal information about people who visit our website.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy. Any questions regarding this policy should be sent to info@bespokelogistics.co.uk.
The information we collect and how we use it
We obtain information about you when you use our website, for example, when you submit an enquiry form. The personal information we collect may include your name, email address, business name, IP address, and information regarding what pages are accessed and when.
How is your information used?
We may use your information to:
- provide services you have requested, e.g. to reply to a message you have sent us;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which may be of interest to you. These may include information about promotions of our goods and services, and changes to any of our policies;
deliver you with personalised ads. - We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.
Who has access to your information?
- All data held will only be accessed by authorised personnel of this company.
- Police and local authorities, if requested.
- We will not sell or rent your information to third parties.
- We will not share your information with third parties for marketing purposes.
- Third Party Service Providers working on our behalf: we may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.
- We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
Use of 'cookies'
Like many other websites, the website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.
When you consent to use of cookies on our website, this information may be used for personalised and non-personalised advertising from third-party advertising partners, such as Google. If you would like to learn more about how Google uses information from websites or apps using their services, click here to read their policy.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@bespokelogistics.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@bespokelogistics.co.uk. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk